Contact center control panel

Modern agent workspace, supervisor dashboard, and reporting — connected to your VICIdial backend.

Default

Agent Portal

Sign in with your VICIdial user and password to open the dialer, take calls, set dispositions, and manage status in real time.

Open Agent Portal
Default

Supervisor Dashboard

Real-time monitoring, call metrics, agent management, and live call listening.

Open Dashboard
Reports

Enhanced Reporting

Charts, wallboards, and detailed analytics via VERM.

Open VERM
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